Discuss the less effective assertive communication styles used in ...

[Bob-Dole]

Discuss the less effective assertive communication styles used in the workplace.
 
  What will be an ideal response?

Question 2

Which can best eliminate anticipatory stress?
 
  A) Redesigning the work
  B) Time management
  C) Prioritizing and short-term planning
  D) Improving your emotional intelligence

[joshraies]

Answer to Question 1

The less effective assertive communication styles used in the workplace are passive, aggressive, and passive-aggressive communication. Passive communication is the style whereby the individual does not let others know directly what he or she wants or needs. Aggressive communication is a forceful style with others that expresses dominance and even anger. The needs and wants of others are ignored. Passive-aggressive communication is the style whereby the individual avoids giving direct responses to other's requests or feedback.

Answer to Question 2

Answer: C
Explanation: A) Incorrect. Work redesign best eliminates situational stress. Anticipatory stress can be alleviated through prioritizing and short-term planning.
B) Incorrect. Time management best eliminates time stress. Anticipatory stress can be alleviated through prioritizing and short-term planning.
C) Correct. This approach works by focusing attention on immediate goal accomplishment instead of a fearful future.
D) Incorrect. Emotional intelligence best eliminates encounter stressors. Anticipatory stress can be alleviated through prioritizing and short-term planning.

[Bob-Dole]

TYSM

[ASDFGJLO]

Excellent