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Author Question: A quality management approach emphasizes A) the empowerment of workers and their responsibility ... (Read 39 times)

kamilo84

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on: Jul 6, 2018
A quality management approach emphasizes
 
  A) the empowerment of workers and their responsibility for the quality of the outcomes of work processes.
  B) employee motivation.
  C) employee ability levels.
  D) a separate quality inspector.

Question 2

Diversity is an important source of innovation that helps fuel creativity and improve a firm's competitive position in the marketplace.
 
  Indicate whether the statement is true or false


batool

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Reply #1 on: Jul 6, 2018
Answer to Question 1

A

Answer to Question 2

TRUE


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