Author Question: When a manager molds an individual's behavior by guiding his or her learning in graduated steps, he ... (Read 38 times)

HudsonKB16 · **on:** Jul 6, 2018

When a manager molds an individual's behavior by guiding his or her learning in graduated steps, he is using ________.

A) retention processes
B) motor reproduction processes
C) programmed learning
D) shaping processes

Question 2

If an employee does not exhibit a desired behavior, a manager might use ________.

A) negative reinforcement to increase the recurrence of the behavior
B) shaping to guide the employee to learn the desired behavior
C) positive reinforcement by reducing the threat of a punishment
D) reflexive behavior to encourage positive results