Explain the primary methods of maintaining an organization's ...

[oliviahorn72]

Explain the primary methods of maintaining an organization's culture.
 
  What will be an ideal response?

Question 2

What factor would most likely increase the negative impact of an arbitration session?
 
  A) limited options of the arbitrator
  B) heavy-handedness of the arbitrator
  C) compulsory nature of the arbitration
  D) voluntary nature of the arbitration
  E) establishment of an agreement that is nonbinding

[amcvicar]

Answer to Question 1

Once a culture is in place, there are practices within the organization that act to maintain it by giving employees a set of similar experiences. Three forces play a particularly important part in sustaining a culture: selection practices, the actions of top management, and socialization methods.
a) Selection: Selection can ensure the hiring of people who have values essentially consistent with those of the organization, or at least a good portion of those values. In addition, the selection process provides information to applicants about the organization. Candidates learn about the organization and, if they perceive a conflict between their values and those of the organization, they can self-select themselves out of the applicant pool.
b) Top management: In addition to selection, the actions of top management also have a major impact on the organization's culture. Through what they say and how they behave, senior executives establish norms that filter down through the organization as to whether risk taking is desirable; how much freedom managers should give their employees; what is appropriate dress; what actions will pay off in terms of pay raises, promotions, and other rewards; and the like.
c) Socialization: Finally, no matter how good a job the organization does in recruiting and selection, new employees are not fully indoctrinated in the organization's culture. Because they are unfamiliar with the organization's culture, new employees are potentially likely to disturb the beliefs and customs that are in place. The organization will, therefore, want to help new employees adapt to its culture. This is done through the process of socialization.

Answer to Question 2

B
Explanation: B) Whether or not there is a negative side depends on how heavy-handed the arbitrator appears. If one party is left feeling overwhelmingly defeated, that party is certain to be dissatisfied and unlikely to graciously accept the arbitrator's decision.