The approach to evaluation that uses feedback from those who have daily contact with an employee (everyone from mailroom personnel to customers to bosses to peers) is termed ________.
A) critical incidents
B) 360-degree evaluation
C) assessment center
D) multiperson comparisons
E) downward evaluation
Question 2
Which of the following is the least predictive set of criteria used to evaluate employees?
A) traits
B) task outcomes
C) behaviors
D) personality
E) technical skills