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Author Question: Amber and Emma were recently hired by a marketing agency. Though there is a lot of work that has ... (Read 46 times)

leo leo

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on: Jul 6, 2018
Amber and Emma were recently hired by a marketing agency. Though there is a lot of work that has been allotted to both of them, Amber is always in a good mood. Emma, on the other hand, appears to be depressed with her job.
 
  Compared to Emma, Amber is more likely to ________.
  A) take an extended time at processing information
  B) have poor problem-solving skills
  C) make poorer decisions
  D) find better solutions to problems
  E) weigh all possible options rather than the most likely ones

Question 2

In a communication process, the ________ initiates a message by encoding a thought.
 
  A) receiver
  B) decoder
  C) transmitter
  D) sender
  E) receptor
Essentials of Organizational Behavior ¦ Robins, Judge ¦ 14th Edition
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kthug

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Reply #1 on: Jul 6, 2018
Answer to Question 1

D
Explanation: D) People in good moods or experiencing positive emotions are more likely than others to use heuristics, or rules of thumb, to help make good decisions quickly. Positive emotions enhance problem-solving skills. Depressed people are slower at processing information and tend to weigh all possible options rather than the most likely ones.

Answer to Question 2

D
Explanation: D) In a communication process, the sender initiates a message by encoding a thought.


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