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Author Question: Johanna Godfrey works as a guest relations executive at a five star deluxe hotel in Washington. ... (Read 269 times)

mia

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on: Jul 6, 2018
Johanna Godfrey works as a guest relations executive at a five star deluxe hotel in Washington. During the course of her job, she needs to greet and smile at guests irrespective of her state of mind.
 
  In addition, when any guest faces problems, she needs to be calm and composed and help resolve issues. This shows that Johanna's job requires ________.
  A) emotional labor
  B) cognitive dissonance
  C) self-concordance
  D) positivity offset
  E) social loafing

Question 2

Which of the following is a subtle form of sexual harassment?
 
  A) requesting repeatedly for a date when the other person is clearly disinterested
  B) forcing someone to accept a sexual proposition
  C) making jokes with sexual overtones
  D) engaging in unwanted physical touching
  E) forcing someone to provide sexual favors in return for a promotion
Organizational Behavior ¦ Robbins, Judge ¦ 17th Edition
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Zack0mack0101@yahoo.com

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Reply #1 on: Jul 6, 2018
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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mia

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Reply #2 on: Jul 6, 2018
TY


Zack0mack0101@yahoo.com

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Reply #3 on: Jul 6, 2018
Happy to Help


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