Author Question: In a control process, data should be drawn directly from the work process itself (whenever possible) ... (Read 57 times)

ts19998 · **on:** Jul 6, 2018

In a control process, data should be drawn directly from the work process itself (whenever possible) instead of being filtered through a human's perception.

Indicate whether the statement is true or false

Question 2

Managers implementing a control process consider performance goals, but not productivity goals.

Indicate whether the statement is true or false