In a control process, data should be drawn directly from the work ...

[ts19998]

In a control process, data should be drawn directly from the work process itself (whenever possible) instead of being filtered through a human's perception.
 
  Indicate whether the statement is true or false

Question 2

Managers implementing a control process consider performance goals, but not productivity goals.
 
  Indicate whether the statement is true or false

[leahm14]

Answer to Question 1

TRUE

Answer to Question 2

FALSE

[ts19998]

TYSM

[mjenn52]

Thanks for the timely response, appreciate it