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Author Question: Sean, a customer support manager, notices that his engagement level fluctuates during the day and ... (Read 2675 times)

beccaep

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on: Jul 6, 2018
Sean, a customer support manager, notices that his engagement level fluctuates during the day and week. Good advice for Sean would be ________
 
  A) It looks like you need a career change.
  B) You had better change quickly, because constant engagement is necessary to hold onto a job.
  C) Don't worry about it. This type of fluctuation is normal.
  D) Watch out. Your behavior is quite abnormal.

Question 2

According to the Pygmalion effect, expecting group members to perform well often raises their level of performance.
 
  Indicate whether the statement is true or false
Human Relations for Career and Personal Success: Concepts, Applications, and Skills ¦ DuBrin ¦ 11th Edition
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joneynes

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Reply #1 on: Jul 6, 2018
Answer to Question 1

C

Answer to Question 2

TRUE


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