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Author Question: Assistant hotel manager Wendy is informed that a couple staying at the hotel will be celebrating ... (Read 98 times)

pragya sharda

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on: Jul 6, 2018
Assistant hotel manager Wendy is informed that a couple staying at the hotel will be celebrating their 75th wedding anniversary at the hotel.
 
  Wendy gives the couple a Wow experience when she presents the couple with a small wedding cake with the number 75 written on the top.
  Indicate whether the statement is true or false

Question 2

A coworker annoys you by frequently asking how to carry out certain functions on a computer. To use the technique of cognitive restructuring you would say to yourself, ________
 
  A) It's fun being annoyed.
  B) Why worry? I'll soon find a way to get even.
  C) Teaching another person is a learning experience for me.
  D) I will breathe deeply each time I deal with this computer illiterate.
Human Relations for Career and Personal Success: Concepts, Applications, and Skills ¦ DuBrin ¦ 11th Edition
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Sassygurl126

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Reply #1 on: Jul 6, 2018
Answer to Question 1

TRUE

Answer to Question 2

C


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