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Author Question: Andrea works for a service organization that is very customer-orientated. Because of this, a great ... (Read 15 times)

colton

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on: Jul 7, 2018
Andrea works for a service organization that is very customer-orientated. Because of this, a great deal of power resides with the support staff, including her. This is an example of a(n):
 
  A) adhocracy.
  B) divisional structure.
  C) professional bureaucracy.
  D) machine bureaucracy.

Question 2

________ refers to the ability to combine ideas in a unique way or to make unusual associations between ideas.
 
  A) Innovation
  B) Alteration
  C) Creativity
  D) Change


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alvinum

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Reply #1 on: Jul 7, 2018
Answer to Question 1

A

Answer to Question 2

Answer: C


colton

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Reply 2 on: Jul 7, 2018
Excellent

lcapri7

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Reply 3 on: Yesterday
Gracias!

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