Which T&D evaluation method involves monitoring and measuring a firm's internal processes, such as operations, and then comparing the data with information from companies that excel in those areas?
A) return on investment
B) benchmarking
C) onboarding
D) behavioral change
Question 2
At Lone Star Construction, accident rates have been high over the last six months, so the owners are providing a training program to employees.
The objective of the accident prevention program is to reduce the number and severity of accidents by 15 percent. The firm will compare accident rates before and after training in order to measure the success of the program. This is most likely an example of what level of T&D evaluation?
A) sales commissions
B) mission alignment
C) participant's opinion
D) accomplishment of T&D objectives
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