________ is the use of rules and SOPs to control an ...

[tuffie]

________ is the use of rules and SOPs to control an organization's activities.
 
  A) Visualization
  B) Formalization
  C) Standardization
  D) Conceptualization

Question 2

Minicultures within an organization, typically defined by departmental designations and geographical separation are often called:
 
  A) subcultures. B) strong cultures.
  C) mixed cultures. D) dominate cultures.

[trog]

Answer to Question 1

B

Answer to Question 2

A

[tuffie]

Thanks for the timely response, appreciate it

[bassamabas]

Wow, this really help