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Author Question: Which of the following argues that good is not good enough and customer satisfaction is a number one ... (Read 67 times)

a0266361136

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  • Posts: 538
on: Jul 7, 2018
Which of the following argues that good is not good enough and customer satisfaction is a number one priority?
 
  A) MBO. B) TQM.
  C) Team management. D) Authoritative management.

Question 2

The catapult systems operation crew on an aircraft carrier is responsible for operating the system that launches the aircraft from the carrier.
 
  The entire process depends on proper operation of the steam catapult machinery via the performance of standardized duties in a fixed order. As a result, the MOST effective structure for the catapult systems' operation crew is a(n) ________.
  A) organic structure
  B) functional structure
  C) mechanistic structure
  D) differentiated structure


katieost

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Reply #1 on: Jul 7, 2018
Answer to Question 1

B

Answer to Question 2

C


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