Ralph Lewis is the leader of the design team for Boola, Inc's new office building.
It has become apparent in recent meetings that some team members are attempting to influence how offices in the new building are designed because these members personally want window offices. Ralph is concerned that these members are concentrating on their own self-interests, which may cause the team to become dysfunctional if group members become more concerned about window offices than the overall building. In light of this situation, Ralph is aware that all decision-making groups ________.
A) have to be led with a strong hand by a determined leader
B) are polarized, which may or may not be a problem
C) have the potential for conflict
D) must be aware of the problems of groupthink
Question 2
A worker in which of the following jobs would most likely be evaluated with the work standards performance appraisal method?
A) sales assistant
B) assembly line worker
C) mechanical engineer
D) personal finance specialist
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