In one set of experiments in the Hawthorne studies, researchers were puzzled when they found that ________ for subjects in the test room relative to subjects in a control room.
A) productivity improved when physical conditions were improved
B) productivity improved when physical conditions were made worse
C) productivity was lowest when illumination was the greatest
D) productivity improved regardless of whether brightness increased or decreased
Question 2
Which one of the following statements would be most likely made by a supervisor who endorses a contingency approach to management?
A) People work best when left alone.
B) I treat different people in different ways based on the situation we're facing.
C) The only way to get people to work hard is to push them.
D) Focus on organizations and people will take care of themselves.
Question 3
The contingency perspective is useful because it respects that:
A) organizations may be rigid.
B) the scientific method may be limited.
C) different situations produce different answers.
D) few managers address personal characteristics.
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