Written guidelines that are used to control all employee behaviors refer to what characteristic of an ideal bureaucracy?
A) Impersonal treatment
B) Formal rules and regulations
C) Authority structure
D) Rationality
Question 2
Which of the following is true of the research on trait theory?
A) If you are not born with leadership traits, you can develop them
B) No one is born with leadership traits but everyone can develop them
C) Traits consist of task behaviors and interpersonal behaviors but you can only develop interpersonal traits
D) Possessing certain traits does not translate into leadership effectiveness