Author Question: You are a consultant to a large telecommunications company that markets many products to many ... (Read 116 times)

audie · **on:** Jul 7, 2018

You are a consultant to a large telecommunications company that markets many products to many customers. The company has many competitors. Briefly describe the level of uncertainty and recommend strategies for managing the organizational environment.

What will be an ideal response?

Question 2

Using the strategy-culture matrix, what is the key question that management and OD practitioners consider before attempting to change the corporate culture?

What will be an ideal response?

beccamahon · **Reply #1 on:** Jul 7, 2018

Answer to Question 1

This company operates in a highly uncertain environment. This uncertainty stems from complexity, dynamism, and richness. The environment is complex because the company offers a wide range of products to many customers and must manage relationships with many outside stakeholder groups, such as customers, suppliers, competitors, and the government. The industry is extremely dynamic because technology changes rapidly and other forces, such as international forces, are also changing. Moreover, competition is intense in the industry. All of these factors increase uncertainty and transaction costs. The company will need to implement more formal interorganizational strategies. It should consider forming strategic alliances. It can form long-term contracts with suppliers. It can form joint ventures with competitors to share the risks and costs of developing new technology. Alliances allow the organization to react to the environment quickly. The organization may also consider outsourcing to avoid bureaucratic costs.

Answer to Question 2

Can the strategic change be made with any possibility of success? If the change is not a viable alternative, the company should modify the strategy to fit with the existing culture.