Helping the client organization to improve its own skills and problem-solving abilities _____.
a. is unnecessary if you are using an internal practitioner
b. is an objective of practitioners in most cases
c. is applied only in extreme instances
d. is a worthy objective but seldom sought by the practitioner
e. none of the above
Question 2
Which of the following observations made by Parkinson led to the development of the Parkinson's law?
A) A division of labor increases efficiency.
B) As the number of levels in the hierarchy increases, the quality of the communication improves.
C) The use of flat organization structure improves the motivation of the employees.
D) Managers seek to increase the number of their subordinates.
Question 3
Feedback of observations may occur _____.
a. during the meeting and at the time of the observation
b. to individuals so the entire team can benefit from the observation
c. any time the manager believes that it is important to correct inappropriate team or individual behavior
d. all of the above
e. answers b and c
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