All of the following are general causes that explain resistance to change except:
a. national culture factors
b. organizational factors
c. group factors
d. individual factors
Question 2
There are two key problems with deterrence -based trust systems. First, they can backfire, and
second:
A) high levels of trust between managers and employees thrive in this trust system
B) this system decreases dependence and commitment among parties
C) they are expensive to develop and maintain
D) insufficient information about punishments in this trust system can make people less
interested in rebelling