Customer loyalty: A) Is an employee's obligation to ...

[jCorn1234]

Customer loyalty:
 
  A) Is an employee's obligation to consistently support a company
 
  B) Gauges how happy your customers are with your good or service
 
  C) Is an important element of poor quality and customer service
 
  D) None of the above

Question 2

A customer is an individual or business who:
 
  A) Buys a product from you or a competitor
 
  B) Only works directly with your department
 
  C) Buys your company's product
 
  D) None of the above

Question 3

________ is money from sales minus expenses.
 
  A) Net end profit
 
  B) Revenue
 
  C) Depreciation
 
  D) Profit

[mbcrismon]

Answer to Question 1

B

Answer to Question 2

Thank you

Answer to Question 3

D

[jCorn1234]

YES! Correct, THANKS for helping me on my review

[xiaomengxian]

Thanks for the timely response, appreciate it