Jeff Richards works for an American MNC. For more than 10 years, Jeff was posted in the company's subsidiary in Ghana.
Upon returning to his home country a few months ago, Jeff reported that his international experience had substantially enhanced his skills of making decisions with less information and more uncertainty about the outcome. In this instance, Jeff alludes to which of the following acquired skills?
A) tolerance for ambiguity
B) technical skills
C) managerial skills
D) multiple perspectives
Question 2
A repatriated manager says, I learned to understand situations from the viewpoint of local employees and businesspeople when I worked overseas. Which of the following acquired skills is the manager referring to in this instance?
A) technical skills
B) multiple perspectives
C) managerial skills
D) tolerance for ambiguity
Question 3
According to Berthoin, which of the following types of knowledge gained abroad helps in understanding the differences in customer preferences?
A) knowledge about why
B) knowledge about when
C) knowledge about what
D) knowledge about who
American Alsatian
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Roy Lichtenstein, Oh, Jeff . . . I Love You, Too . . . But . . .
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