Answer to Question 1
Conflict management is the application of resolution and stimulation techniques to achieve the optimal level of departmental conflict. There are five basic approaches for resolving conflict. They are: 1. avoidance when the conflict you face is trivial, when emotions are running high and time can help cool things down, or when the potential disruption from a more assertive action outweighs the benefits of resolution, avoidance can work best; 2. accommodation the goal of which is to maintain harmonious relationships by placing another's needs and concerns above your own; 3. forcing which is an attempt to satisfy ones own needs at the expense of the other party. Forcing works well when there is need for a quick resolution on important issues for which unpopular actions must be taken and when commitment by others to your solution is not critical; 4. compromise which requires each party to give up something of value; and 4. collaboration the ultimate win-win solution. This technique is typically characterized by open and honest discussion among the parties, intensive listening to understand differences and identify areas of mutual agreement, and careful deliberation over a full range of alternatives to find a solution that is advantageous to all.
Answer to Question 2
E
Behavioral and Social-Cognitive Approaches to Personality
An example of a selection list used to identify symptoms.
The Number of Children Americans Think Are Ideal
Opioids for Pain Management
Overview of Drug Classes for Asthma Management
The U.S. military uses its own marking system to identify explosive hazards (left), chemical hazards ...