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Author Question: Identify guidelines a supervisor may follow to improve communication effectiveness. What will be ... (Read 79 times)

james

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on: Jul 7, 2018
Identify guidelines a supervisor may follow to improve communication effectiveness.
 
  What will be an ideal response?

Question 2

An effective supervisor always needs to be assertive.
 
  Indicate whether the statement is true or false


Jody Vaughn

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Reply #1 on: Jul 7, 2018
Answer to Question 1

Think first  what message am I trying to convey?; constrain emotions  emotions can severely cloud and distort the transference of meaning; learn to listen  use active listening; tailor language to the receiver  simplify language and consider the audience; match words and actions  actions should align with and reinforce words; utilize feedback  ask a set of questions to ascertain whether message was decoded as intended; and participate in assertiveness training  deliver message without being rude or thoughtless, confront issues in a straightforward manner.

Answer to Question 2

FALSE


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