Identify guidelines a supervisor may follow to improve ...

[james]

Identify guidelines a supervisor may follow to improve communication effectiveness.
 
  What will be an ideal response?

Question 2

An effective supervisor always needs to be assertive.
 
  Indicate whether the statement is true or false

[Jody Vaughn]

Answer to Question 1

Think first  what message am I trying to convey?; constrain emotions  emotions can severely cloud and distort the transference of meaning; learn to listen  use active listening; tailor language to the receiver  simplify language and consider the audience; match words and actions  actions should align with and reinforce words; utilize feedback  ask a set of questions to ascertain whether message was decoded as intended; and participate in assertiveness training  deliver message without being rude or thoughtless, confront issues in a straightforward manner.

Answer to Question 2

FALSE