Effective communication means the transference and understanding of meaning. But you cannot know if someone has received your message and comprehended it in the way that you meant unless you seek ________.
A) encoding
B) decoding
C) feedback
D) thoughts
E) body language
Question 2
Most barriers to effective communication can be overcome through use of the following EXCEPT ________.
A) learning to listen
B) positive selection
C) tailoring language to the receiver
D) thinking first
E) constraining emotions
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