Author Question: When a firm determines that it will need to hire 50 customer service representatives within the next ... (Read 151 times)

V@ndy87

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When a firm determines that it will need to hire 50 customer service representatives within the next three months, it has engaged in ________.
 
  A) attracting
  B) placement
  C) workforce planning
  D) competency modeling

Question 2

The primary goal of ________ is to get the right people interested in working for an organization or in a specific job, then persuade them to apply and ultimately accept the job offer if they are extended.
 
  A) sourcing
  B) recruiting
  C) employer branding
  D) selecting



morganmarie791

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Answer to Question 1

C

Answer to Question 2

B



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