Author Question: Which of the following measures the percentage of customers who purchase once, but never return ... (Read 45 times)

CQXA

  • Hero Member
  • *****
  • Posts: 546
Which of the following measures the percentage of customers who purchase once, but never return within a year?
 
  A) retention rate
  B) attrition rate
  C) loyalty rate
  D) conversion rate

Question 2

Which of the following measures the percentage of e-mails that could not be delivered?
 
  A) abandonment rate
  B) unsubscribe rate
  C) bounce-back rate
  D) attrition rate



smrerig

  • Sr. Member
  • ****
  • Posts: 325
Answer to Question 1

B

Answer to Question 2

C



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

There are more nerve cells in one human brain than there are stars in the Milky Way.

Did you know?

Limit intake of red meat and dairy products made with whole milk. Choose skim milk, low-fat or fat-free dairy products. Limit fried food. Use healthy oils when cooking.

Did you know?

Illicit drug use costs the United States approximately $181 billion every year.

Did you know?

According to the National Institute of Environmental Health Sciences, lung disease is the third leading killer in the United States, responsible for one in seven deaths. It is the leading cause of death among infants under the age of one year.

Did you know?

Disorders that may affect pharmacodynamics include genetic mutations, malnutrition, thyrotoxicosis, myasthenia gravis, Parkinson's disease, and certain forms of insulin-resistant diabetes mellitus.

For a complete list of videos, visit our video library