________ is a cooperative social media application making use of ...

[savannahhooper]

________ is a cooperative social media application making use of the network effect.
 
  A) Media sharing
  B) Rich site summary
  C) Media tagging
  D) Instant messaging
  E) A discussion forum

Question 2

Customer service and support, the second component of an operational customer relationship management (CRM), refers to systems that support the day-to-day sales activities of an organization.
 
  Indicate whether the statement is true or false

[leannegxo]

Answer to Question 1

A

Answer to Question 2

FALSE

[savannahhooper]

TYSM

[okolip]

Thanks for the timely response, appreciate it