Author Question: ________ is a cooperative social media application making use of the network effect. A) Media ... (Read 82 times)

savannahhooper · **on:** Jul 7, 2018

________ is a cooperative social media application making use of the network effect.

A) Media sharing
B) Rich site summary
C) Media tagging
D) Instant messaging
E) A discussion forum

Question 2

Customer service and support, the second component of an operational customer relationship management (CRM), refers to systems that support the day-to-day sales activities of an organization.

Indicate whether the statement is true or false