« previous next »

Author Question: How can a good CRM system increase profits for a company? What will be an ideal ... (Read 184 times)

washai

  • Hero Member
  • *****
  • Posts: 523
on: Jul 7, 2018
How can a good CRM system increase profits for a company?
 
  What will be an ideal response?

Question 2

When a dimension participates in a hierarchy, the database designer can normalize the dimension into a nested set of tables with 1:M relationships between them.
 
  Indicate whether the statement is true or false
Essentials of MIS ¦ Laudon, Laudon ¦ 12th Edition
Buy Test-Bank


jaaaaaaa

  • Sr. Member
  • ****
  • Posts: 341
Reply #1 on: Jul 7, 2018
Answer to Question 1

Customer relationship management uses information systems to coordinate all of the business processes surrounding the firm's interactions with its customers. The systems consolidate customer information from multiple sources telephone, email, wireless devices, traditional sales and marketing systems, and the webso that the firm can obtain a unified view of a customer. Understanding the customer allows a firm to increase the effectiveness of their marketing campaigns.

Answer to Question 2

TRUE


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

In 1864, the first barbiturate (barbituric acid) was synthesized.

Did you know?

Signs and symptoms that may signify an eye tumor include general blurred vision, bulging eye(s), double vision, a sensation of a foreign body in the eye(s), iris defects, limited ability to move the eyelid(s), limited ability to move the eye(s), pain or discomfort in or around the eyes or eyelids, red or pink eyes, white or cloud spots on the eye(s), colored spots on the eyelid(s), swelling around the eyes, swollen eyelid(s), and general vision loss.

Did you know?

About 60% of newborn infants in the United States are jaundiced; that is, they look yellow. Kernicterus is a form of brain damage caused by excessive jaundice. When babies begin to be affected by excessive jaundice and begin to have brain damage, they become excessively lethargic.

Did you know?

Blastomycosis is often misdiagnosed, resulting in tragic outcomes. It is caused by a fungus living in moist soil, in wooded areas of the United States and Canada. If inhaled, the fungus can cause mild breathing problems that may worsen and cause serious illness and even death.

Did you know?

The first documented use of surgical anesthesia in the United States was in Connecticut in 1844.

Sexual dimorphism in body size and mating system. Sexual dimorphism in body size and mating system.
Human Cardiovascular System Human Cardiovascular System
Morris and Company, Sussex Rush-Seated Chairs. Morris and Company, Sussex Rush-Seated Chairs.
Degenerative Diseases of the Central Nervous System Degenerative Diseases of the Central Nervous System
The Koeppen System The Koeppen System
Production-scale tangential flow filtration system. Production-scale tangential flow filtration system.
Video: Structures that affect circulation - heart and MABP

For a complete list of videos, visit our video library