« previous next »

Author Question: How can a good CRM system increase profits for a company? What will be an ideal ... (Read 192 times)

washai

  • Hero Member
  • *****
  • Posts: 523
on: Jul 7, 2018
How can a good CRM system increase profits for a company?
 
  What will be an ideal response?

Question 2

When a dimension participates in a hierarchy, the database designer can normalize the dimension into a nested set of tables with 1:M relationships between them.
 
  Indicate whether the statement is true or false
Essentials of MIS ¦ Laudon, Laudon ¦ 12th Edition
Buy Test-Bank


jaaaaaaa

  • Sr. Member
  • ****
  • Posts: 341
Reply #1 on: Jul 7, 2018
Answer to Question 1

Customer relationship management uses information systems to coordinate all of the business processes surrounding the firm's interactions with its customers. The systems consolidate customer information from multiple sources telephone, email, wireless devices, traditional sales and marketing systems, and the webso that the firm can obtain a unified view of a customer. Understanding the customer allows a firm to increase the effectiveness of their marketing campaigns.

Answer to Question 2

TRUE


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Once thought to have neurofibromatosis, Joseph Merrick (also known as "the elephant man") is now, in retrospect, thought by clinical experts to have had Proteus syndrome. This endocrine disease causes continued and abnormal growth of the bones, muscles, skin, and so on and can become completely debilitating with severe deformities occurring anywhere on the body.

Did you know?

The types of cancer that alpha interferons are used to treat include hairy cell leukemia, melanoma, follicular non-Hodgkin's lymphoma, and AIDS-related Kaposi's sarcoma.

Did you know?

Multiple sclerosis is a condition wherein the body's nervous system is weakened by an autoimmune reaction that attacks the myelin sheaths of neurons.

Did you know?

Persons who overdose with cardiac glycosides have a better chance of overall survival if they can survive the first 24 hours after the overdose.

Did you know?

Automated pill dispensing systems have alarms to alert patients when the correct dosing time has arrived. Most systems work with many varieties of medications, so patients who are taking a variety of drugs can still be in control of their dose regimen.

Conduction System of the Heart Conduction System of the Heart
The functional structure of the peripheral nervous system. (A) Afferent or sensory neurons carry sen The functional structure of the peripheral nervous system. (A) Afferent or sensory neurons carry sen
Digestive System Digestive System
Procedures for Diagnostic Tests Related to the Digestive System Procedures for Diagnostic Tests Related to the Digestive System
Organization of the nervous system. Organization of the nervous system.
Primary Glands of the Endocrine System Primary Glands of the Endocrine System
Video: Exercise and cardiac output & Definition of stroke volume

For a complete list of videos, visit our video library