« previous next »

Author Question: An essential component in the ability of GDSS to contribute to a collaborative environment is A) ... (Read 79 times)

jenna1

  • Hero Member
  • *****
  • Posts: 568
on: Jul 7, 2018
An essential component in the ability of GDSS to contribute to a collaborative environment is
 
  A) allowing users to contribute simultaneously.
  B) using structured methods for evaluating ideas.
  C) identifying users informally.
  D) the guarantee of user anonymity.
  E) providing each attendee with dedicated desktop computers.

Question 2

Identify five benefits of customer relationship management systems.
 
  What will be an ideal response?


ankilker

  • Sr. Member
  • ****
  • Posts: 328
Reply #1 on: Jul 7, 2018
Answer to Question 1

D

Answer to Question 2

Benefits include: better customer service, make call centers more efficient, cross-sell products more effectively, help sales staff close deals faster, simplify marketing and sales processes, acquire new profitable customers, sell additional products and services, provide customer information for developing new products, increase product utilization, reduce sales and marketing costs, identify and retain profitable customers, optimize service delivery costs, retain high-lifetime value customers, improve customer loyalty, improve response rates to direct mail, increase product profitability, respond quickly to market opportunities.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Most women experience menopause in their 50s. However, in 1994, an Italian woman gave birth to a baby boy when she was 61 years old.

Did you know?

Essential fatty acids have been shown to be effective against ulcers, asthma, dental cavities, and skin disorders such as acne.

Did you know?

In women, pharmacodynamic differences include increased sensitivity to (and increased effectiveness of) beta-blockers, opioids, selective serotonin reuptake inhibitors, and typical antipsychotics.

Did you know?

To prove that stomach ulcers were caused by bacteria and not by stress, a researcher consumed an entire laboratory beaker full of bacterial culture. After this, he did indeed develop stomach ulcers, and won the Nobel Prize for his discovery.

Did you know?

Patients who cannot swallow may receive nutrition via a parenteral route—usually, a catheter is inserted through the chest into a large vein going into the heart.

Wearing safety equipment is essential at all ages Wearing safety equipment is essential at all ages
Environment Environment
The positive correlation between the ability of various neuroleptics to bind to D2 receptors and ... The positive correlation between the ability of various neuroleptics to bind to D2 receptors and ...
Mechanism of the two-component molybdenum-dependent nitrogenase reaction Mechanism of the two-component molybdenum-dependent nitrogenase reaction
Testing the client’s ability to feel vibrations, the toe Testing the client’s ability to feel vibrations, the toe
Doty's data show a very rapid drop in late adulthood in the ability to identify smells Doty's data show a very rapid drop in late adulthood in the ability to identify smells
Video: Carpal Tunnel Syndrome

For a complete list of videos, visit our video library