________ boosts the performance of an organization's sales reps ...

[Themember4]

________ boosts the performance of an organization's sales reps by helping them track and manage their accounts, contacts, leads, and to-do lists.
 
  A) Sales outsourcing
  B) Sales force automation
  C) Sentiment analysis
  D) Email marketing

Question 2

Which of the following is an accurate justification for the view that the Internet is the most important disruptive innovation of the twentieth century?
 
  A) The Internet rejigged existing business processes and streamlined them, giving many companies marginal advantages.
  B) Switching costs have increased after the advent of the Internet as a medium of trade.
  C) The Internet reduced entry barriers for newcomers and empowered buyers with more information.
  D) Competition became oligopolistic with only a few companies investing in technology.

[Liamb2179]

Answer to Question 1

B

Answer to Question 2

C