This topic contains a solution. Click here to go to the answer

Author Question: Explain with an example how SAP can be used to measure an organization's objectives. What will be ... (Read 73 times)

cdr_15

  • Hero Member
  • *****
  • Posts: 546
Explain with an example how SAP can be used to measure an organization's objectives.
 
  What will be an ideal response?

Question 2

Proactive live chats on websites in the customer support context offer considerable savings.
 
  Indicate whether the statement is true or false



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

chreslie

  • Sr. Member
  • ****
  • Posts: 307
Answer to Question 1

Suppose an organization decides to reduce the number of cancelled sales and achieve faster customer response. The number of cancelled sales is measured by the percentage of sales that were cancelled. A cancelled sale was one that was made but subsequently disapproved.
Faster customer response is measured by the time from sales order agreement to the arrival of ordered products. A second measure for customer response is percentage of sales of first-year products. If this percentage is higher, it means that the organization's new products have incorporated feedback from customers.

Answer to Question 2

TRUE




cdr_15

  • Member
  • Posts: 546
Reply 2 on: Jul 7, 2018
Great answer, keep it coming :)


bitingbit

  • Member
  • Posts: 323
Reply 3 on: Yesterday
Excellent

 

Did you know?

Acute bronchitis is an inflammation of the breathing tubes (bronchi), which causes increased mucus production and other changes. It is usually caused by bacteria or viruses, can be serious in people who have pulmonary or cardiac diseases, and can lead to pneumonia.

Did you know?

Stroke kills people from all ethnic backgrounds, but the people at highest risk for fatal strokes are: black men, black women, Asian men, white men, and white women.

Did you know?

By definition, when a medication is administered intravenously, its bioavailability is 100%.

Did you know?

Opium has influenced much of the world's most popular literature. The following authors were all opium users, of varying degrees: Lewis Carroll, Charles, Dickens, Arthur Conan Doyle, and Oscar Wilde.

Did you know?

When Gabriel Fahrenheit invented the first mercury thermometer, he called "zero degrees" the lowest temperature he was able to attain with a mixture of ice and salt. For the upper point of his scale, he used 96°, which he measured as normal human body temperature (we know it to be 98.6° today because of more accurate thermometers).

For a complete list of videos, visit our video library