This topic contains a solution. Click here to go to the answer

Author Question: Which of the following is the reason why speech data is gaining importance in call centers? A) It ... (Read 137 times)

fbq8i

  • Hero Member
  • *****
  • Posts: 527
Which of the following is the reason why speech data is gaining importance in call centers?
 
  A) It holds no patterns and therefore requires no analysis.
  B) It can be optimized and stored in lesser storage capacities than text data.
  C) Every individual has the same vocal pattern; therefore, it requires no analysis.
  D) The analysis of the tone of voice and tempo reveals valuable information.

Question 2

Describe the features of the reporting process.
 
  What will be an ideal response?



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

wuly

  • Sr. Member
  • ****
  • Posts: 327
Answer to Question 1

D

Answer to Question 2

Reporting applies simple operations to reveal patterns in the data. The analysis of the data is modest: Data are sorted and grouped, and simple totals and averages are calculated using operations such as sorting, grouping, and summing. Reporting applications use four basic operations: sorting, filtering, grouping, and calculating.




fbq8i

  • Member
  • Posts: 527
Reply 2 on: Jul 7, 2018
:D TYSM


xthemafja

  • Member
  • Posts: 348
Reply 3 on: Yesterday
Great answer, keep it coming :)

 

Did you know?

No drugs are available to relieve parathyroid disease. Parathyroid disease is caused by a parathyroid tumor, and it needs to be removed by surgery.

Did you know?

Stevens-Johnson syndrome and Toxic Epidermal Necrolysis syndrome are life-threatening reactions that can result in death. Complications include permanent blindness, dry-eye syndrome, lung damage, photophobia, asthma, chronic obstructive pulmonary disease, permanent loss of nail beds, scarring of mucous membranes, arthritis, and chronic fatigue syndrome. Many patients' pores scar shut, causing them to retain heat.

Did you know?

Though “Krazy Glue” or “Super Glue” has the ability to seal small wounds, it is not recommended for this purpose since it contains many substances that should not enter the body through the skin, and may be harmful.

Did you know?

More than 34,000 trademarked medication names and more than 10,000 generic medication names are in use in the United States.

Did you know?

The familiar sounds of your heart are made by the heart's valves as they open and close.

For a complete list of videos, visit our video library