This topic contains a solution. Click here to go to the answer

Author Question: Which of the following is the reason why speech data is gaining importance in call centers? A) It ... (Read 120 times)

fbq8i

  • Hero Member
  • *****
  • Posts: 527
Which of the following is the reason why speech data is gaining importance in call centers?
 
  A) It holds no patterns and therefore requires no analysis.
  B) It can be optimized and stored in lesser storage capacities than text data.
  C) Every individual has the same vocal pattern; therefore, it requires no analysis.
  D) The analysis of the tone of voice and tempo reveals valuable information.

Question 2

Describe the features of the reporting process.
 
  What will be an ideal response?



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

wuly

  • Sr. Member
  • ****
  • Posts: 327
Answer to Question 1

D

Answer to Question 2

Reporting applies simple operations to reveal patterns in the data. The analysis of the data is modest: Data are sorted and grouped, and simple totals and averages are calculated using operations such as sorting, grouping, and summing. Reporting applications use four basic operations: sorting, filtering, grouping, and calculating.




fbq8i

  • Member
  • Posts: 527
Reply 2 on: Jul 7, 2018
Thanks for the timely response, appreciate it


miss.ashley

  • Member
  • Posts: 371
Reply 3 on: Yesterday
Great answer, keep it coming :)

 

Did you know?

It is important to read food labels and choose foods with low cholesterol and saturated trans fat. You should limit saturated fat to no higher than 6% of daily calories.

Did you know?

The first war in which wide-scale use of anesthetics occurred was the Civil War, and 80% of all wounds were in the extremities.

Did you know?

There are more sensory neurons in the tongue than in any other part of the body.

Did you know?

Approximately 500,000 babies are born each year in the United States to teenage mothers.

Did you know?

All patients with hyperparathyroidism will develop osteoporosis. The parathyroid glands maintain blood calcium within the normal range. All patients with this disease will continue to lose calcium from their bones every day, and there is no way to prevent the development of osteoporosis as a result.

For a complete list of videos, visit our video library