Author Question: What is a common purpose for all database policies and standards? What will be an ideal ... (Read 57 times)

Garrulous

  • Hero Member
  • *****
  • Posts: 686
What is a common purpose for all database policies and standards?
 
  What will be an ideal response?

Question 2

Why is it important that CRM be customer-driven rather than technology-driven?
 
  What will be an ideal response?



cloud

  • Sr. Member
  • ****
  • Posts: 343
Answer to Question 1

A common purpose for all database policies and standards is to reflect and support the business processes and business logic.

Answer to Question 2

This is because that to be successful, CRM implementations must involve an understanding of people, processes, and systems rather than just focusing on a narrowly defined IT application. Successful CRM necessitates that people change attitudes and that customer-facing processes change too. It is too often the case that companies just want to buy the CRM software and turn it on and then forget about it. This is one reason why they have such high failure rates.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Each year in the United States, there are approximately six million pregnancies. This means that at any one time, about 4% of women in the United States are pregnant.

Did you know?

The lipid bilayer is made of phospholipids. They are arranged in a double layer because one of their ends is attracted to water while the other is repelled by water.

Did you know?

The longest a person has survived after a heart transplant is 24 years.

Did you know?

Drugs are in development that may cure asthma and hay fever once and for all. They target leukotrienes, which are known to cause tightening of the air passages in the lungs and increase mucus productions in nasal passages.

Did you know?

The first documented use of surgical anesthesia in the United States was in Connecticut in 1844.

For a complete list of videos, visit our video library