All members of the nurse manager's staff have attended classes ...

[s.tung]

All members of the nurse manager's staff have attended classes that emphasized appropriate system access, input device use, potential harmful effects associated with incorrect data, data verification techniques, and error correction.
 
  They received a certificate indicating proficiency in the use of the input device and computer systems. These staff members will not require additional training unless the technology changes significantly. Which of the following suggests that this statement is false? 1. Continuing education is only necessary with significant changes.
  2. Continuing education should be consistent.
  3. Continuing education should be performed when time permits.
  4. Continuing education is essential for point-of-care staff only.

Question 2

A ___________________ ______ is an excellent and low-tech method to solicit feedback after a system has been implemented.
 
  Fill in the blank(s) with correct word

[Tonny]

Answer to Question 1

2
Rationale: Even after staff members display competence, continuing education should occur on a routine basis and as indicated by problems such as increases in data errors.

Answer to Question 2

suggestion box
Rationale : A suggestion box is an excellent method to solicit feedback from users of a new system. The suggestions should be reviewed in a timely manner.
Global Rationale:

Cognitive Level: Understanding
Client Need: Safe Effective Care Environment
Client Need Sub: Management of Care
Nursing/Integrated Concepts: Communication and Documentation
Learning Outcome: