What is the most significant barrier to effective interpersonal ...

[pepyto]

What is the most significant barrier to effective interpersonal communication?
 
  A) Incongruence between verbal and nonverbal messages
  B) Incongruence between telephone and written messages
  C) Incongruence between verbal and written messages
  D) Incongruence between telephone and nonverbal messages

Question 2

The clarity of the message is significantly affected by the mode of communication used. What communication mode is considered reliable in conveying the emotional component of the message?
 
  A) Written
  B) Verbal
  C) Nonverbal
  D) Telephone

[AaaA]

Answer to Question 1

A

Answer to Question 2

C

[pepyto]

Thanks for the timely response, appreciate it

[juliaf]

Excellent