Author Question: What is the most significant barrier to effective interpersonal communication? A) Incongruence ... (Read 119 times)

pepyto · **on:** Jul 7, 2018

What is the most significant barrier to effective interpersonal communication?

A) Incongruence between verbal and nonverbal messages
B) Incongruence between telephone and written messages
C) Incongruence between verbal and written messages
D) Incongruence between telephone and nonverbal messages

Question 2

The clarity of the message is significantly affected by the mode of communication used. What communication mode is considered reliable in conveying the emotional component of the message?

A) Written
B) Verbal
C) Nonverbal
D) Telephone