What is accurate about management development classes?
A) Are not cost-effective, but increase worker satisfaction
B) Are necessary for all individuals in management positions
C) Require the inclusion of social learning activities
D) Is a responsibility of middle-level management
Question 2
An action plan ____.
a. Breaks a strategic plan into manageable parts
b. Details a futuristic view of the institution
c. Outlines the steps in performing a procedure
d. Provides a strategic plan for actualizing the mission
