An ICU nurse manager noticed a competent nurse has become ...

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An ICU nurse manager noticed a competent nurse has become forgetful and has made medication errors in the past few months. This type of behavior is unusual for this nurse. What action should the manager take?
 
  1. Issue a written warning to the nurse.
  2. Meet individually with the nurse to discuss the behavior.
  3. Meet with other nursing staff to discuss the behavior.
  4. Report the nurse to the human resources department.

Question 2

A nurse has a grievance against an organization in which the NLRB (National Labor Relations Board) has been contacted. The nurse informs her manager, Wait until the union gets involved. Which of the following is appropriate?
 
  1. The NLRB does not mean a union will develop.
  2. A union will not get involved in this situation.
  3. The NLRB is not concerned with your grievance.
  4. The grievance will be resolved with or without the NLRB.

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Answer to Question 1

2
Explanation: 1. Meeting with the nurse will provide information. The nurse may be experiencing unusual
stress at home, may be unaware of her behavior, or may have a medical condition. The first
step should be to address and assess the situation. It is inappropriate to discuss the matter with
other staff. It is premature to report the nurse to the human resources department and to issue
a written warning.

Answer to Question 2

1
Explanation: 1. Certification by the NLRB of a union to be the bargaining agent does not automatically mean
employees have a contract. It does mean that a group of people have the right to enter into a
contract with an employer.