A staff nurse made a medication error. The nurse immediately ...

[Medesa]

A staff nurse made a medication error. The nurse immediately filled out an incident report, called the doctor, and notified the nurse manager. The staff nurse's self-awareness and the ability to function responsibly is an example of:
 
  a. Productivity
  b. Emotional intelligence
  c. Empathy
  d. High morale

Question 2

Likert's participative management theory differs from McGregor's theory Y in that Likert's research found that:
 
  a. Only general supervision is adequate
  b. More supervision leads to greater productivity
  c. Employee-centered supervision is more productive
  d. Job-centered supervision is more productive

[sierramartinez]

Answer to Question 1

ANS: B
Goleman labels the ability to work with individuals and groups as emotional intelligence and identifies the five components of emotional intelligence as self-awareness, self-regulation, motivation, empathy, and social skills.

Answer to Question 2

ANS: C
Likert's research indicated that employee-centered supervision is more productive than job-centered supervision and that more supervision leads to lower productivity.