The nurse manager holds a staff meeting and announces, I want to ...

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The nurse manager holds a staff meeting and announces, I want to aggressively manage the stress on this unit. Why would the manager have this goal?
 
  1. Stress has a negative impact on the functioning of the unit.
  2. If the stress level is too low, people become apathetic and bored.
  3. Low stress levels will reduce turnover on the unit.
  4. Coping mechanisms only work when stress is high.

Question 2

A nurse manager states, I cannot stand all these conflicts in my department. Nothing good can come out of it. Which indicates the best reason the manager's statement is untrue?
 
  1. Conflict can stimulate more people to become involved in a situation, thus creating more innovative solutions to the issue.
  2. When people are in conflict, they tend to work harder just to avoid the conflicting situation.
  3. Groups in conflict spur competition, which is always beneficial to the units from which the groups emerged.
  4. When there is conflict in an organization, people are more open to discussion, thus conflict can open the lines of communication.

[marict]

Answer to Question 1

2
Rationale 1: Stress is not always negative.
Rationale 2: When stress levels are too low the environment is not stimulating and people become apathetic, bored, and poorly motivated.
Rationale 3: If the unit's stress level is so low that it is boring, the turnover rate may actually increase.
Rationale 4: Coping mechanisms work at lower levels of stress. When stress exceeds coping, negative effects occur.
Global Rationale:

Answer to Question 2

1
Rationale 1: Conflict can be positive because as a conflict arises, individuals may become involved that might not have otherwise. Getting more people involved usually results in more creative solutions.
Rationale 2: Those in conflict do not necessarily work harder to avoid the situation.
Rationale 3: The competition spurred by conflict is often negative and not beneficial to those involved.
Rationale 4: It is more likely that conflict will damage the lines of communication.
Global Rationale:

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