Answer to Question 1
3
Rationale: Every manager has the responsibility to see that these new policies and procedures are followed 100 of the time. Please join me in this organization's effort to continue to improve quality care. describes legitimate power. Legitimate power is based upon a person's position within an organization or society. The organizational leadership has mandated performance outcomes, and management carries the responsibility to see that the mandate is met. The health care system services a client population that presents particular challenges. The changes made will enhance client safety and reduce errors. demonstrates informational power. The manager is using data to drive compliance with the mandate. If you don't follow the new policy and pro-cedure, I'll have no choice but to give you a notice about poor performancewhich could lead to termination of your employment. reflects an example of coercive power. Coercive power is a do this or else type of approach. You're just going to have to trust me on this one. I was a member of the committee that wrote the policy and procedure, and there are good reasons why the specific nursing actions need to be done this new way. reflects expert power. The manager is asking the staff nurses to comply with the mandate because the manager possesses expert knowledge and skill levels. In addition to coercive, informational, expert, and legitimate power, the manager has referent, reward, and personal power.
Answer to Question 2
1
Rationale: E. coli is normally found in the intestines and is a common source of infection of wounds and the urinary system. C. albicans, S. aureus, and S. epidermis are part of the normal flora of the skin.