A nursing supervisor comes to a managers office to discuss an ...

[Medesa]

A nursing supervisor comes to a managers office to discuss an issue on the unit. The door is closed, and, although the manager can be heard inside talking at length on the phone, the door remains closed without an invitation to enter.
 
  What is the supervisors priority action when it appears the manager is wasting her time? 1. Leave but ask unit employees if the nurse manager is all right.
  2. Stay and continue knocking on the door until the manager opens it.
  3. Leave the area but make sure to catch up with the manager later.
  4. Wait until the manager gets off the phone and knock again.

Question 2

How can a nurse who is consistently falling behind improve to become more organized and disciplined?
 
  1. Use the same system every day both at work and home to organize client care and required personal
  activities such as paperwork.
  2. Ask the nurse manager to grant permission for fewer client assignments until more experience with
  organization is achieved.
  3. Ask the unit secretary to do required paperwork to decrease the amount of time required.
  4. Practice a shorter client assessment technique to minimize the time required for this activity.

[manuelcastillo]

Answer to Question 1

4
Explanation: 1. While this scenario may indicate wasted time on the part of the supervisor, and quite possibly
for the manager, there is no indication the phone call is a personal call. In this instance it might
be important to wait and check on the nurse manager to ensure everything is all right. Leaving
but asking the employees about the manager is incorrect because rumors get started this way.
Continuing to knock on the door is incorrect because it is unprofessional and a rude
interruption. Leaving the area is possibly the next best answer but the supervisor may need to
check on the manager earlier rather than later.

Answer to Question 2

1
Explanation: 1. Using the same system regardless of location assists in making this organization a habit. The
other options do little to correct the underlying issue of a lack of organizational skills and
discipline. In addition, secretarial assistance with charting and skimping on assessment cause
concern for legal consequences.