Author Question: The nurse manager has determined the need to hire two staff nurses. Which factor is most critical as ... (Read 74 times)

corkyiscool3328

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The nurse manager has determined the need to hire two staff nurses. Which factor is most critical as the nurse manager prepares to submit the request to administration?
 
  1. Timing of the request
  2. Negative inquiry
  3. Compromise
  4. Persistence

Question 2

A new triage area has been built in the emergency department, causing conflict between the nurse manager and the nurses who think the design is not user friendly.
 
   After repeated complaints the nurse manager asks maintenance to change the arrangement of the room. How did this conflict generate this change? 1. The complaints motivated the nurse manager to make the change to increase unit effectiveness.
  2. The room design was uncomfortable for the nurses, which convinced the nurse manager to change the
  design.
  3. The nurse manager was afraid the nurses would refuse to work in the room so the room had to be
  changed.
  4. The nurses would keep complaining so the nurse manager changed the room to stop the griping.



lkoler

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Answer to Question 1

1
Rationale 1: The nurse manager should plan to meet with administration when there is sufficient time and the supervisor seems receptive.
Rationale 2: Negative inquiry is used after a request has been denied.
Rationale 3: Compromise occurs after a request has been denied. Persistence and repetition are used after a request has been denied.
Rationale 4: Persistence and repetition are used after a request has been denied.
Global Rationale:

Answer to Question 2

1
Explanation: 1. As the nurse manager, unit effectiveness is paramount. If the nurses are complaining, it is
probably a legitimate problem in need of change. The other options may be true, but they are
not as important as unit effectiveness.



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