The chief nurse officer (CNO) has received numerous complaints by ...

[SAVANNAHHOOPER23]

The chief nurse officer (CNO) has received numerous complaints by staff regarding their manager. The staff describes behaviors such as not granting requested days off, favoring other staff members, and allowing lateral violence in the department.
 
  Which statement by the CNO to the manager would specifically describe a lack of civility? 1. Your behavior is rude and disrespectful towards your staff.
  2. This behavior is unprofessional.
  3. This behavior is unacceptable.
  4. This behavior warrants a written warning.

Question 2

Which statement describes the primary difference between group and individual decision making, besides the number of individuals involved? Note: Credit will be given only if all correct choices and no incorrect choices are selected.
 
  Standard Text: Select all that apply. 1. A decision made by a group is often better than a decision made by one person.
  2. A decision made by an individual results in greater commitment.
  3. Groups can provide more input into the process.
  4. A decision made by a group can create a greater obligation to achieve results.
  5. Routine decisions are more often made by individuals.

[micaelaswann]

Answer to Question 1

1
Rationale 1: Lack of civility is rude, disrespectful, and impolite behavior.
Rationale 2: This behavior is unprofessional, but this term is not the most specific one provided.
Rationale 3: This behavior is unacceptable, but this term is not the most specific one provided.
Rationale 4: This behavior likely does warrant a written warning, but this is not the statement that most specifically describes the behavior.
Global Rationale:

Answer to Question 2

1,3,4,5
Rationale 1: Decisions made by groups are often better than those made by individuals because there is more input into the process.
Rationale 2: There is no evidence to support that a decision made by an individual results in greater commitment.
Rationale 3: Decisions made by groups are often better than those made by individuals because there is more input into the process.
Rationale 4: The peer pressure of a group can create a greater commitment or feeling of obligation to achieve results.
Rationale 5: Routine decisions are often made by individuals, with no group input necessary.
Global Rationale: