The CNO (chief nurse officer) conducts open nursing staff ...

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The CNO (chief nurse officer) conducts open nursing staff meetings to allow for effective communication. A new nurse manager asks the CNO the rationale for the meetings. Which of the following would be an appropriate response?
 
  1. I believe in being visible to the staff.
  2. I cant rely on nurse managers to communicate information to staff.
  3. I believe in open communication so staff are aware of whats going on within the organization.
  4. It allows me to get to know the nursing staff.

Question 2

A manager questions a nurse as to her analysis of the managers job performance. A reason the manager may ask this question would be:
 
  1. The manager is questioning his leadership style and its effectiveness.
  2. The manager wants information regarding how the nurse views him.
  3. The manager is attempting to appear helpful.
  4. The manger is inquiring about other leadership styles the nurse has encountered.

[ghepp]

Answer to Question 1

3
Explanation: 1. Communication and social support are additional factors in reducing stress. Both upward and
downward communication channels should be open. Keeping personnel informed about what
is going on in an organization helps to reduce suspicion and rumors.

Answer to Question 2

1
Explanation: 1. Nurse managers are in a position to help their employees. Assessing whether their
management or leadership style is helpful or appropriate allows managers to enhance their
performance. Attempting to appear helpful or obtaining the nurses view of the manager will
only encourage an environment of mistrust in the future.